Can I return or get a refund for my order?
Due to health and safety regulations, we only accept returns and issue refunds for products that arrive defective or damaged. To request a return or refund, please contact us at [email protected] within 1 hour of receiving your order and provide a video of the unboxing to verify the issue.

What is the return process?
Once your return request is approved, we will provide you with return shipping instructions. Please securely package the product and include all original accessories.

How does the exchange process work?
After confirming the return shipment, we’ll send you a replacement product at no cost. Processing and delivery typically take 30 minutes to 1 hour.

How are refunds processed?
Approved refunds will be credited to your original payment method. Processing may take 2-3 days, depending on your financial institution.